Refund Policy
At StoreMaker, we strive to provide a simple and reliable platform for creating your online store. Please read our refund policy carefully before making a purchase.
1. Free Trial
We offer a 14-day free trial for new users. During this period, you can explore all features of our platform without any charges. We recommend using this trial to evaluate whether our service meets your needs.
2. Subscription Payments
All subscription fees are billed in advance on a monthly or yearly basis. Once a payment is made, it is considered final.
3. No Refund Policy
As a digital SaaS product, we generally do not offer refunds after a subscription has been activated. This is because users get immediate access to all features upon payment.
4. Exceptional Cases
Refunds may be considered in rare cases such as duplicate payments or technical issues that prevent access to the service. Requests will be reviewed on a case-by-case basis.
5. Cancellation
You can cancel your subscription at any time. Once cancelled, you will continue to have access until the end of your billing cycle, but no further charges will be made.
6. Contact Us
If you have any questions regarding this policy or need assistance, please contact us via our Contact Page.